Welcome to Dr Goh Seng Heng's Website
Dr Goh Seng Heng (“Dr. Goh”, "GSH", "Goh Seng Heng", “we”, “our”, “us”), operates the website located at the URL www.drgohsenghengclinic.com and any other websites or applications branded as Dr Goh Seng Heng, the “Website”.
GSH respects your privacy rights and is committed to protecting the information we collect from you online.
Effective date: January 1st, 2017
Scope of Policy
If you are only browsing this website, we do not capture data that allows us to identify you individually. We collect information from our users for a number of reasons, the chief one being to better understand our users and their needs.
Please read carefully our policy on data collection and use of the data collected.
We may collect the following information:
Your name, addresses, telephone numbers, e-mail addresses, date of birth, username, password and other personally identifiable information;
Certain financial or demographic profile information to be used in the aggregate, such as your age, gender, hobbies, interests, zip/postal code or country. Demographic information is not considered personal information unless it is linked to personal information about a specific user;
Service provider name and the date, time and content of any messages sent from you to us;
IP address and other technical information collected from the servers utilized by you or your vendors, such as information and data that is automatically collected upon visiting the Website (i.e., webpage http headers (home server domain names, internet protocol address, operating system type, browser type and language) and user-specific or aggregate information on what pages you access on the Website). Technical information is not considered personal information unless it is linked to personal information about a specific user;
Credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, billing addresses and CVV codes;
Information provided on any application authorization, such as your location, your handset type, your UDID (unique handset code) and any other information you or your mobile device provides to us;
Information regarding uses of the services; and
Other information provided to us in any way, shape or form.
How Information is Collected
We may collect information in one or more of the following ways:
Through the completion of electronic forms found on the Website or on a third party-hosted website, whether via computer or mobile device;
Through the completion of paper forms provided to us;
Through SMS (Short Message Service) messages sent via cell phone, or through e-mail and other communications;
Through telephone calls made to us, or vice versa;
Through referring websites or third parties, including social media sites such as Facebook, Twitter, Tumblr, Instagram, Pinterest, YouTube, Google+ and others;
Through the maintenance and analysis of Website server logs; and
Via “cookies” (small text files placed by us on your computer(s)), single pixel GIF image files (also called “Web beacons”), Website server log analysis and other similar technological means.
By collecting and maintaining accurate information, we learn more about your interests and needs and are better able to provide you with such content and with offers for such products and services.
Use of Information / Data Collected
We may use the information we collect to identify the parties with whom we are dealing and to provide customized information and offers of products and services. While we do not currently use third party services that display customized content and advertising provided by us, we may do so in the future. We may also use the information for statistical and/or marketing purposes, to improve our technologies, to provide information about our company and to deliver advertising and promotional information from our partners and third party vendors. We may track your use of the Website over time for the purpose of, among other things, enhancing your experience on the Website and providing marketing messages, promotions, offers of products and services and other content which we think may be of specific interest to you.
Wherever possible, personal data is disclosed on a purely voluntary basis. Personal data includes details such as your name, address, e-mail address and telephone number. Please note that some of this data may be required in order to process sales enquiries, for example. Any personal data that you provide will only be used for the purpose of dealing with your enquiry.
Dr Goh Seng Heng is committed to protecting your privacy by maintaining the integrity and confidentiality of your personal data. We store personal data in accordance with the rules of Personal Data Protection Act. We will not sell, lend or otherwise forward your personal data to third parties outside Dr Goh Seng Heng.
To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
This site may contain links to other sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.
We may store or transfer your credit/debit card data in order to more easily provide services to you. If such credit/debit card and other billing information is collected and/or stored, such credit/debit card and other billing information will be collected and transferred over a secure connection in accordance with applicable regulatory requirements, and is used only for processing underlying transactions. We will share this information only with those directly involved in the processing of the underlying transaction, and who maintain appropriate security measures designed to safeguard such information.
We may provide you with direct access to functionality from other third parties, including Facebook, Twitter, Instagram, YouTube, Pinterest, Spotify, advertising networks and others. The placement of social media widgets, or advertising units on the Website may permit these third parties to see information about you and your activities via cookies, web beacons and other technologies they place and/or access on your browser or device, even if you do not interact with them.
We may add your information to our databases to contact you through future e-mails, postal mailings and SMS text-messaging regarding site updates, upcoming events, new products and services and/or the status of orders placed online. We do not currently use geolocation for purposes of tracking your location when you use the Website, but we reserve the right to do so in the future in order to better target product and service offerings and other information to you.
We reserve the right to release information to law enforcement or other governmental officials as we, in our sole discretion, deem necessary to comply with applicable law.
We take reasonable precautions to protect the confidentiality and security of your personally identifiable information by using industry recognized security safeguards such as site monitoring, secured networks and servers, firewalls and encryption. When we ask for sensitive information, we protect it through the use of encryption during transmission, such as SSL (Secure Socket Layer). Unfortunately, no method of transmission over the Internet is completely secure. Therefore, while we strive to protect your personally identifiable information within industry standards, we cannot guarantee its absolute security.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer/mobile device. We ask you not to share your password with anyone.
Our employees are trained and required to safeguard your information. Our internal controls limit access to personally identifiable information based on job functionality.
Use of Other Web Technologies
This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google™ Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.
Dr Goh Seng Heng is based in Singapore, with our servers and offices headquartered in Singapore. Please be aware that information you provide to us or that we obtain as a result of your use of the Website, an Account, or any services provided by us may be processed and transferred to, and be subject to the laws of, the Republic of Singapore. The privacy and data protection laws in Singapore may not be equivalent to similar laws in your country of residence. By using the Website or an Account, or by providing us with your information, you consent to the collection, transfer, storage and processing of information to and within Singapore. If our cookies or other software detects IP addresses located in a country outside Singapore, we reserve the right to deny access to any and all of our services.
By e-mail: email@example.com